Meet the Patient Care Team

Our goal is to make every orthodontic appointment thorough, gentle and on-time. The Patient Care Managers have all completed extensive and ongoing training at Fry Orthodontics. They have all received certification for the state of Missouri and also have received a Certificate of Completion from the GAC Orthodontic Assisting Program. At each of your orthodontic visits they will listen to your treatment concerns, inform you of the treatment you are receiving, answer your questions and help on your journey to your new Smile of a Lifetime!

Fry Orthodontics ReceptionistsLisa has been a Patient Manager at Fry Orthodontics since 1984 after graduating from Kansas City College of Medical and Dental Careers. She is glad to share her many years of orthodontic experience with the patients and families in our office. Lisa is married and the proud mother of two children. She enjoys watching her own children grow into amazing adults as they enjoy their time at college. It’s been a rewarding career for her to know that she’s helped improve the smiles of so many patients and that for the rest of their lives they will smile with confidence.

Fry Orthodontics ReceptionistsLisa joined our team in 1988 and has been joyfully assisting patients and their families with their treatment ever since. Lisa first became familiar with Fry Orthodontics when she herself was a teenage patient! Lisa is married and stays busy with her two daughters, gardening, riding her motorcycle and watching her girls participate in all their activities. She loves working in the upbeat and fun atmosphere at Fry Orthodontics and helping create beautiful smiles everyday.

Fry Orthodontics ReceptionistsBarbara has been on the Patient Manager Team since 2001. Barbara has a special touch and nurturing way that make patients feel pampered. Her education and background started as a Lab Tech, but working with patients is her true joy. Barbara is a great cook and she likes to try out new recipes on the staff members! In her free time she enjoys reading, crafts and working in her garden. Barbara is glad she works with such great doctors who are always teaching and utilizing the latest technology for patients.

Fry Orthodontics ReceptionistsLindi has spent many years in the field of orthodontics since joining the team at Fry Orthodontic Specialists in 2003. Lindi graduated from the University of Iowa with her Bachelors Degree in Psychology. She’s seen the impact that having a great smile can have on patients firsthand and is aware that having a great smile benefits patients at school, work and even in their relationships. She is married with two daughters. Lindi enjoys baking, cooking and watching movies.

Fry Orthodontics ReceptionistsLisa joined the specialty of Orthodontics in 2004 and has been helping to create beautiful smiles ever since! Lisa graduated with a Bachelor of Arts in Healthcare Management and has used her interest in healthcare to provide great orthodontic care. When Lisa is not working you can find her outdoors in the summer months with her husband and young sons, camping, playing volleyball and rooting on the Royals. In the fall and winter she likes to spend time with family and friends cheering on the KU football and basketball teams!

Fry Orthodontics ReceptionistsJackie had many years of customer service experience prior to joining the Fry Orthodontic Team in 2007. She’s a terrific multi-tasker and can also be found working with new patients welcoming them to our practice. Jackie enjoys working closely with patients of all ages and seeing the patients in treatment light up when they see their new smile. A married mother of three, you can find Jackie keeping up with her kids’ soccer games and spending time with her family.

Fry Orthodontics ReceptionistsBecca has been part of our Fry family since 2007 and shares her time in the office guiding new patients through the process of starting treatment and also working on patients currently in treatment. Her expertise in multiple areas makes her a great employee. Becca loves being outdoors and spending time with her daughter. She is excited for opportunities to volunteer at Health Fairs and in the schools. Becca enjoys having a good time with fellow team members and feels lucky to work with such amazing people.

Fry Orthodontics ReceptionistsMaria joined the Fry Orthodontic team in 2010, after working for 3 years as a Spanish Bilingual Interviewer for a large company. As a bilingual Patient Manager she uses her warm and caring personality to provide care and Spanish communication for our patients going through orthodontic or Invisalign treatment. Maria enjoys spending time with her two sons and her husband watching movies and participating in sports. Maria enjoys coming to work everyday and having fun with the patients and other team members.

Fry Orthodontics ReceptionistsAndi became part of the Fry Orthodontics team in 2011. She has over 15 years of experience working with patients and is now a Patient Manager in our office. Andi loves that she is involved in helping someone improve their smile and knows how much having a beautiful and healthy smile means to patients of all ages. Andi spends her time away from the office with her three wonderful sons. She enjoys watching baseball and helping teach religion at Sacred Heart Grade school.

Fry Orthodontics ReceptionistsTina has been a part of the Fry family since 2011. She graduated from High Tech Institute in Dental Assisting in 2006. Tina had five years of Orthodontic experience before joining our office as a Patient Manager. Working with patients and spending time to get to know them personally is what makes orthodontics so special to Tina. She and her two daughters live in Ottawa, and enjoy camping, swimming and riding bikes.

Fry Orthodontics ReceptionistsSarah came to our office in 2011 as a Patient Manager. We are happy to have her many years of knowledge now providing great care for our patients. Sarah loves getting to know patients and their families over the course of their treatment. When she is not at work she enjoys cooking, camping and spending time with her husband and three children at their sporting events.

Fry Orthodontics ReceptionistsJoanna had many years of customer experience prior to joining our practice in 2012.She is originally from Topeka and studied at JCCC. She is married and enjoys spending time with her husband, family and friends as well as traveling and swimming. Working as a Patient Manager with the orthodontic patients gives her a chance to see how having a great smile can really boost your confidence. Working in a career that lets you be a part of that everyday is truly rewarding work.

Fry Orthodontics ReceptionistsBetty, Facilities Manager Fry Orthodontics has been fortunate to have Betty’s can do attitude on staff since 2000. Her outstanding organizational skills help each office run efficiently. She is responsible for making sure that we meet and exceed the regulations that OSHA provides for sterilization and safety for all patients and our team members. Betty is married with two grown children and three grandchildren. She loves spending time with friends and family and enjoys visiting antique stores and flea markets. You can also find her fishing with her husband or working in her yard.

Fry Orthodontics ReceptionistsErika, Sterilization Tech. has a certification in Dental Assisting from Penn Valley and an Associates degree in Arts from Metropolitan Community College. She joined our team in 2011 and her work ethic and willingness to help others is wonderful for both our team and our patients. She and her husband live in Gladstone and enjoy spending time with family, traveling, playing tennis and softball. She also likes to participate in MS walks in honor of her best friend. We are glad to have Erika join our team of Patient Managers here at Fry Orthodontics.

Fry Orthodontics ReceptionistsJessica, Sterilization Tech. is originally from Iola, Kansas and attended Pitt State University. She joined the Fry Orthodontic team in 2012 after completing training and receiving her certificate from Dental Careers of Kansas City. She is a mother and both she and her daughter share a passion for dance. In her free time she enjoys volunteering at the dance studio and cheering for her daughter at dance competitions! Jessica likes being part of such an energetic team and loves seeing how happy patients are when their new smiles are completed.